Privacy Policy and Data Processing

What Data We Collect and Why

We process the data you provide directly through contact forms and quote requests: name, email address, phone number, and the message you send. We also automatically collect technical information such as IP address, browser type, operating system, and pages visited, using analytical cookies (Google Analytics) to improve platform functionality and understand how our stock monitoring and route optimization services are used.

Legal Basis and Purpose

Data is processed based on explicit consent (Art. 6 para. 1 lit. a GDPR) and legitimate interest (Art. 6 para. 1 lit. f GDPR) to respond to your requests, send you commercial information about Logistica Cerealelor solutions, and ensure network security. We do not use the data for automated profiling or individual automated decisions.

Storage Period

We retain personal data for the duration necessary to fulfill the stated purposes, but no longer than 3 years from the last interaction. Technical data (access logs) are stored for 12 months, and analytical cookies have a maximum lifespan of 24 months. After these periods expire, the data is deleted or anonymized.

Data Sharing and Third Parties

We do not sell, rent, or transfer your data to third parties for their own commercial purposes. Data may be accessed by our technical service providers (web hosting, email platform, analytics services) who act as designated processors and comply with strict contractual confidentiality clauses. In the event of a legal request from competent authorities, we may disclose information strictly within the limits of legal obligations.

Your Rights and How to Exercise Them

As a data subject, you have the right to access, rectify, delete, restrict processing, data portability, and withdraw consent at any time. To exercise these rights, you can contact us at the email address info@alopilav.com or by mail at our headquarters: Calea Someș nr. 59, bl. 1, et. 48, ap. 99. We will respond to your request within 30 days, free of charge, except in cases of unfounded or excessive requests.

Updates and Compliance

This policy was updated on January 15, 2025. We reserve the right to modify it whenever necessary to reflect legislative or operational changes. We encourage you to check this page periodically. Logistica Cerealelor does not make misleading statements, create false urgency, use fictitious testimonials, or claim official affiliations without written consent. All information presented is accurate and verifiable as of the publication date.

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